Returns & Exchanges

At Bruno's Bows, we want you and your pet to be completely satisfied with your purchase. If your new bow or accessory isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.

Return Process

  • 1.
    Check Eligibility

    Ensure your items are unworn, unwashed, and in their original packaging with all tags still attached.

  • 2.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 3.
    Pack and Ship

    Print your prepaid shipping label and securely package the items to prevent damage during transit.

  • 4.
    Receive Refund or Exchange

    Once our team inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.