Returns & Exchanges
At Bruno's Bows, we want you and your pet to be completely satisfied with your purchase. If your new bow or accessory isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your items are unworn, unwashed, and in their original packaging with all tags still attached.
- 2.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 3.Pack and Ship
Print your prepaid shipping label and securely package the items to prevent damage during transit.
- 4.Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
